HELP CENTER

Frequently Asked Questions about in7

From opening an account to depositing via bKash, bonuses, cricket betting, and safe gaming — you will find answers to all your questions right here.

Welcome to in7. On this page we have gathered answers to the questions our Bangladeshi players ask most often — so you can quickly find the right information and enjoy your gaming with peace of mind. Questions are organised by topic below; click any question to see the full answer. If you still have questions, our 24/7 live chat support is always ready.

SECTION 01

Account and Registration

To open an account at in7 you need an active mobile number, a valid email address, and a strong password. The registration process is done entirely online and takes just a few minutes. Make sure the details you enter are correct, as they will be needed for identity verification later.

No, each person can only open one in7 account. Opening multiple accounts using the same name, phone number, or payment method is against our rules. If such a violation is detected, the accounts involved may be suspended and any bonuses may be cancelled.

If you have forgotten your password, use the "Forgot Password" option on the login page — a verification code will be sent to your registered mobile or email. Entering the wrong password multiple times may temporarily lock your account. In that case, contact our 24/7 live chat support for a quick resolution.

in7 is only for people aged 21 or older. During registration you must confirm that you are over 21. If your age is found to be below this during verification, your account will be closed and any deposited funds will be returned.

Yes, in7 is fully mobile-friendly. You can access the entire platform directly from any smartphone browser by visiting in7.cam. The interface is optimised for small screens, so you can easily play games and place bets without downloading an app.
SECTION 02

Deposits and Withdrawals

Deposits made to in7 via bKash are credited to your account within a few minutes. The balance is usually updated within 5 minutes. If there is a delay due to a power outage or a bKash server issue, contact us on live chat with your transaction number.

The minimum deposit amount at in7 is ৳200 and the minimum withdrawal amount is ৳800. These limits apply equally to all payment methods — bKash, Nagad, Rocket, Upay, and bank transfer. Keep these limits in mind if you want to make smaller transactions.

Yes, in7 supports all popular mobile banking services in Bangladesh — bKash, Nagad, Rocket, and Upay. Deposits via bank transfer are also accepted. The minimum deposit amount is ৳200 for every method.

Withdrawals from in7 are usually completed within 1 hour. If verification is complete and there are no issues with your account, funds reach bKash, Nagad, or Rocket quickly. Bank transfers may sometimes take additional processing time on the bank's end.

in7 does not charge any extra fees for deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, etc.) may apply their own transaction fees. Check the terms and conditions of your payment provider to find out about those fees.

in7 follows a Know Your Customer (KYC) process to ensure secure transactions. Before your first withdrawal, or for withdrawals above a certain amount, you may be required to submit a copy of a government-issued identity document. This is done to protect your account.
SECTION 03

Games and How to Play

in7 allows betting on BPL and all other major cricket tournaments. Both pre-match bets before the game starts and live bets during play are available. You need sufficient balance in your account to place a bet. Once the match result is confirmed, winnings are automatically credited to your account.

in7 offers hundreds of slot games from well-known providers including PG Soft, Pragmatic Play, and JILI. The collection ranges from popular games like Fortune Tiger, Gates of Olympus, Sweet Bonanza, and Fortune Gems to fishing games. New games are added regularly.

All games at in7 are supplied through third-party software providers that use Random Number Generator (RNG) technology. This technology ensures that the outcome of every game is completely random and cannot be manipulated by anyone. This is an internationally recognised fair play standard.

Yes, in7 offers the chance to play both Ludo and Teen Patti for real money. You can place real bets on games like JILI's Ludo Quick and Teen Patti 20-20. It is wise to understand the rules well before you start.

in7's live casino section features tables from multiple providers including Evolution Gaming and Ezugi. Tables operated in various languages are available. To give Bangladeshi players a familiar environment, in7 is continuously expanding its range of live games.

RTP (Return to Player) is the theoretical percentage of the total amount wagered that a game pays back to players over the long term. For example, a 95% RTP means that on average, for every ৳100 wagered over the long term, there is a chance of getting back ৳95. However, this is no guarantee of winnings in the short term — each spin or hand is independent.
SECTION 04

Bonuses and Promotions

New members at in7 receive a 100% welcome bonus on their first deposit, up to a maximum of ৳5,000. This means depositing ৳5,000 lets you start playing with a total of ৳10,000. The bonus is automatically added to your account and requires a 15x wagering requirement before it can be withdrawn.

A 15x wagering requirement means you need to wager 15 times the bonus amount before you can withdraw it. For example, if you receive a ৳1,000 bonus, it becomes withdrawable after you have placed ৳15,000 in bets. This is a standard condition in the industry and is quite straightforward at in7.

The in7 VIP program has four levels: Bronze (up to 0.2% weekly cashback), Silver (up to 0.5%), Gold (up to 0.8%), and Platinum (up to 1.0%). You can move up to higher levels through regular play and gain access to special promotions and personalised benefits.

Yes, in7 runs special promotional offers during various festive seasons such as Eid, the BPL tournament, or the T20 World Cup. These offers are available for a limited time. Check the promotions page regularly or ask on live chat to stay updated.

in7 periodically introduces a referral feature where both parties can benefit when you refer a friend. To find out whether this offer is currently active and what its terms are, contact our live chat support.
SECTION 05

Security and Responsible Gaming

in7 uses SSL encryption technology to protect your personal and financial information. Your data is not shared with third parties for any commercial purpose. Visit our privacy policy page for more details.

Yes, in7 takes responsible gaming seriously. You can set a deposit limit on your own account, or activate a temporary or permanent self-exclusion. Contact our live chat support to use these features.

If you are experiencing financial or emotional difficulties due to gambling, contact in7's support team — we can guide you toward responsible gaming resources. Requests for self-exclusion or account closure are processed immediately.

in7's support team is available in Bengali via live chat seven days a week, 24 hours a day. This is the fastest way to get a response. For email, you can write to [email protected]. Phone or WhatsApp support is not available at this time.

Yes, if for any reason you want to permanently close your in7 account, submit a request via live chat or by emailing [email protected]. You will be given the opportunity to withdraw any remaining balance before the account is closed.
SUPPORT

Need more help?

If you did not find the answer to your question above, our support team is always ready. The easiest ways to get in touch are listed below.

Live Chat Support

Chat directly in Bengali 7 days a week, 24 hours a day. You will typically get a response in no time.

24/7 Active

Email Support

Email us for detailed questions or to send documents. Our team will reply as quickly as possible.

[email protected]

Helpful Pages

You will find detailed information on the Terms and Conditions, Privacy Policy, and Responsible Gaming pages.

Resource Centre

Still have questions? Contact support

Our 24/7 Bengali live chat support team is always ready to answer any questions you may have.